24/7 online technical support
Our online helpdesk is manned 24 hours a day, 7 days a week — holidays included! With staff on-hand to assist you no matter when you need assistance, your business is safe with us. Typical emergency response times are within 5 minutes during UK office hours and 1 hour outside of these times.
Telephone technical support
Telephone technical support can be provided on a non-premium-rate land line number direct to our Leicester-based technicians.
Technical support pager facility
Experiencing an emergency that must be sorted out urgently? Our helpdesk has a page facility to promptly alert all available technicians to your query — no waiting here!
Wide range of servers
Along with our standard server packages we can also supply you with a custom hardware configuration if your needs are different or specialised — need mass storage? Lots of memory for a heavy database application? Enquire within, we can provide it all.
Solid brand
With over 7 years experience offering hosting solutions we're extremely familiar with many of the issues you may encounter and can assist you to resolve these issues efficiently. Operated by Easy Internet Solutions we have a solid background in website hosting services with an experienced and professional team to back you up.
Service Level Agreements
What happens in a worst case scenario when a whole datacenter goes dark? While this is unlikely we only utilise facilities offering redundant power supplies, UPS, backup generators and multiple ISP connections. Some hosting companies would leave you out in the cold yet still happily collect your money — with our service level agreements, if your server is unavailable due to something within our possible control, then we'll credit your account with at least the amount you would have paid us for that time period. Often, our service level agreements offer you credits above and beyond this amount!
Easy Internet Solutions Ltd is one of the fastest growing web hosting providers in the UK. As a company we specialise in offering pioneering, innovative and cost effective web solutions to SMEs. We are light years ahead of most competitors because we are not afraid of breaking the mould.
We pride ourselves on being innovators in our field through understanding the dynamic that is the internet and working alongside it to bring our customers not only quality services but effective web solutions that will see their businesses grow year on year.
We offer dedicated servers in a small number of extremely stable & secure datacenters worldwide — all fully staffed around the clock making sure your systems are up and running 24/7/365.